Privacy Policy
Privacy Commitment
Parkinson Society of Southern Alberta (PSSA) is committed to protecting the privacy of the personal information that you, as members,
donors, volunteers, and stakeholder share with us. We value and respect the privacy and sensitivity of your personal information and
wish to be transparent and accountable in how we manage and treat the personal information we hold. We take the issue of privacy very
seriously.
Personal Information
Personal information includes any information that specifically identifies or distinguishes you as an individual and is provided
to or collected by the PSSA. In distinguishing you as an individual, this can include your name, home address, age, gender,
identification numbers, employment, volunteer or donor history. Business contact information and certain publicly available
information, such as names, addresses and phone numbers published in a telephone directory are generally not considered personal
information.
Safeguards for Personal Information
The PSSA endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal
information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying,
use, modification or disclosure. On an ongoing basis, we educate our staff and volunteers about the safeguarding personal information.
Together, our safeguards and policies help ensure that your personal information is used appropriately and responsibly in achieving
the purpose for which it was shared and collected from you.
Collecting, Using and Disclosing Personal Information
Unless authorized or required by law, your personal information is only collected, used and disclosed with your consent.
We understand that, depending on the sensitivity and nature of your personal information, your consent may be written or verbal,
express or implied. Upon giving us notice, your consent for any collection, use or disclosure of your personal information can be
withdrawn at any time. In all instances, PSSA personnel only collect, use and disclose your personal information on a 'need-to-know'
basis and only for such purposes that are reasonable. In the case of the PSSA, this purpose is primarily for fundraising for the PSSA
or advocacy for our mission.
We may collect personal information from you during the course of various activities, for example for the purposes of fundraising
events, projects or campaigns. Your personal information may also be collected to process volunteer and associate membership with
the PSSA, to process your gift and donation receipts, to forward information to you regarding PSSA, ongoing fundraising activities,
and to contact you to verify the accuracy of your information.
We use personal information for the purposes of managing our volunteer, donor, and recognition programs and for developing new programs.
Quality assurance is important to us and information statistics assist us in being effective and resourceful with the resources and
gifts provided to the PSSA for carrying out the mission and vision of the organization. PSSA does not receive personal information
from clients receiving our assistance. Systems are in place so client anonymity is safeguarded. Where possible, we attempt to
gather and use aggregate (non-identifiable) information in the place of identifiable information. The PSSA may need to engage a
third-party, for example, to provide administrative or support services to us whereby the third party may need to use personal
information. In these cases, the third-party is bound by our privacy policy and privacy practices.
In general, personal information is only disclosed for the purposes it was collected. We assure you that the PSSA does not
sell our donor or volunteer lists with other organizations. Personal information can be disclosed without your consent if the
information is publicly available. When processing in memoriam donations, it has been a reasonable expectation of the donor to
have your name and address forwarded to the next of kin, or to the individual(s) you identify to us, to inform them of your
thoughtful gift to the PSSA on behalf of their loved one.
Your Wishes are Important to Us
We seek your confidence and trust on how we collect, use and disclose your personal information. We encourage you to express any
wishes you may have on how we collect, use or disclose your personal information. For example, you may wish not to have your name
included in a direct mailing list or recognition listing. We routinely provide individuals notice and opportunity of this choice
through our correspondence, newsletters and recognition listings.
Depending on the type of information you may decide not to share with us, we might be limited in our ability to provide some ongoing
information about the PSSA to you, e.g. regular mailings event or volunteer program information.
We kindly request that you contact us to update your file if you have any change to your contact information or other personal
information shared with us. This will assist us in maintaining accuracy of your information.
Access to Your Personal Information
You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal
information, please contact our Head Office in Calgary using the contact information set out below. Please note that any such
communication must be in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to
confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about
you. If you require assistance in preparing your request, please contact the Head Office in Calgary.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or
regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you.
In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention
obligations and practices.
In the event that we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why,
subject to any legal or regulatory restrictions.
Contact Information
Questions, concerns or complaints relating to PSSA’s privacy policies for personal information? Please do not hesitate to contact
us at pssa@parkinsons-society.org
Website and Email Communication
We use password protocols to protect personal and other information. We are regularly reviewing security, business recovery and
information protection practices as technology and complexity increases to ensure that we maintain the security and privacy of your
information. Our website may contain links to other sites which are not governed by our Privacy Policy. On our website,
we may monitor traffic patterns, site usage and related site information to optimize our ability to provide information about the
PSSA to you.
Please note that email transmission is not always a secure method of communication and that any personal or confidential information
sent to us or sent to you by email cannot be reliably protected.
Updating of Privacy Policy
We are regularly reviewing our privacy practices for our various activities, and will update our policies as required.
This website can be reviewed on an ongoing basis for our most up-to-date information.
Fundraising & Return/Cancellation Policy
The Parkinson’s Society of Southern Alberta raises funds through public donations, special events, corporate donations and Legacy
gifts/planned giving. Funds support programs and services and local and national research projects.
Neither The Parkinson’s Society of Southern Alberta nor any of its other regional partners solicits funds through door-to-door canvassing
or through telemarketing.
Donations made to the PSSA are subject to a 30 day cancellation period. Whereas, within 30 days of making the donation, the donor
can request to have their donation cancelled and refunded. Any and all fees associated with the cancellation of a donation will be
incurred by the donor. Further, all donation cancellation requests must be submitted in writing and will be reviewed by the
Chief Executive Officer and/or the Board of Directors.
All donation cancellation requests will be left to the discretion of the Chief Executive Office and/or the Board of Directors.
Please allow up to 90 for reimbursement to be issued. You will be notified throughout the cancellation process and updated with any
pertinent information.